Help
Last updated: October 27, 2026
We answer within 2 business days
Write to [email protected]. Include the e-mail address you used for the purchase and your order number, so we can find it straight away.
I did not get the e-mail
Look in your spam or promotions folder for a message from Smarter Guides. You can also open your library and ask for a sign-in link: https://smarterguideshq.com/library/sg. If it is not there either, write to us and we send it again.
Can I download the files again?
Yes. Every purchase stays in your library: https://smarterguideshq.com/library/sg.
I want a refund
See our refund policy: https://smarterguideshq.com/refund-policy.
I do not recognise a charge
Our charges appear on your statement as SMARTER GUIDES. Write to us before you contact your bank: we will tell you what it was, and refund it if it was a mistake.
Who we are
Smarter Guides is run by Agustin Magne, Buenos Aires, Argentina.